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The Property Mine Ltd privacy notice provides information on how Property Mine Ltd and any 3rd party providers collect, use, secure, transfer and share your information. Property Mine Ltd T/A British Homebuyers & British Homesellers operates from it's head office: Suite 5, Arquen House, 4-6 Spicer Street, St. Albans, Hertfordshire, AL3 4PQ.
Types of Information Collected
Typically Property Mine Ltd collect for either buyers/sellers:
Methods of Collection
In the general conduct of business, Property Mine Ltd collects information relevant to the services being sought from:
Such information will generally be collected directly via the use of any of our standard forms, over the internet, via email, in our branches or through a telephone conversation with you. We may also collect personal information through our affiliates or suppliers.
In addition, you may choose to submit information directly to us via several methods, including:
You may also agree to third parties disclosing information about you to us that those third parties have collected.
We, our service providers and partners collect certain information by using automated means, such as cookies and web beacons, when you interact with our advertisements, mobile applications, or visit our websites, pages or other digital assets. The information we collect in this manner may include: IP address, browser type, operating system, referring URLs and information on actions taken or interaction with our digital assets.
We may use third-party web analytics services on our websites and mobile apps The analytics providers that administer these services use technologies such as cookies and web beacons to help us analyse how visitors use our websites and apps.
"Your Rights and Choices" section of this Privacy Notice specifies your ability, to opt out or limit the usage of the information collected.
Purposes of Collection
Generally, we will collect, use and hold your information for the purposes of:
Anti Money Laundering
If you decide to enter in to a business relationship with Property Mine Ltd to comply with these Anti Money Laundering regulations, we will either request to use our third party verification service (Onfido), or directly request either:
Proof of Name:
Proof of Current Address:
We reserve the right to employ third party electronic verification for the purpose of verifying identity and documents collected via our third party verification service (Onfido). This search will not affect your credit rating
Basis of Processing
Property Mine Ltd process your information under the following:
Information We Share
We do not sell or otherwise disclose personal information we collect about you, except as described in this Privacy Notice or as indicated via the consent process at the time the data is collected. We share the information we collect with, but not limited to::
On websites, features can be accessed where we partner with other entities that are not affiliated with Property Mine Ltd. These include social networking, geo-location tools, web-form tools etc. are operated by third parties (indicated appropriately) who may use or share personal information in accordance with their own privacy policies. It is recommended that you review the third parties' privacy policies if you use the relevant features.
Property Mine Ltd reserve the right to transfer your information in the event of a sale or transfer (wholly or partially) of our business or assets, with reasonable efforts for the acquirer protect / use your information consistent with our Privacy Notice. You can exercise your rights to contact the acquiring entity with questions concerning the protection and processing of your information.
How Long We Keep Your Information For
We will keep information for a reasonable amount of time in order to perform the purposes listed above. We only keep your information for as long as necessary. We generally keep personal information for 7 years after last contact with you. However Property Mine Ltd reserves the right to keep information for longer if we feel that this is in the legitimate interests of Property Mine Ltd.
Your Rights and Choices
Your rights regarding the sensitive / personal information we maintain about you enable you to exercise choices about what personal information we collect from you, how we use that information, and how we communicate with you
To make a subject access request, please contact [email protected]
Access and Correction
You may have the right to:
The right to access personal information may be limited in some circumstances by local law requirements.
If you feel that the information we hold about you in incorrect or inaccurate you can contact us outlining the information you feel is incorrect of inaccurate. If we refuse to correct your personal information, we will provide you with a written notice that sets out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint. We will provide you with access to information we hold about you.
If you would like to object to any processing of your information by Property Mine Ltd you can contact us outlining what processing of information you would like to object to.
If you would like Property Mine Ltd to delete, block or anonymise information we hold about you. You can contact us outlining what information you would like deleted , blocked or anonymised.
Withdrawal of Consent
If we obtain your information by consent you have the right to withdraw any consent you previously provided to us.
If we process your information under legitimate interest you can object at any time on legitimate grounds, to the processing of your personal information.
Property Mine Ltd will apply your preferences going forward. Doing so will mean that you cannot take advantage of certain Property Mine Ltd products, services and promotions.
The right to consent removal may be limited in some circumstances by local law requirements and you will be informed appropriately
How We Protect Personal Information
The security of your personal information is very important and Property Mine Ltd is committed to protecting the information we collect. We maintain administrative, technical and physical safeguards designed to protect the personal information you provide or we collect against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. We use SSL encryption on our websites from which we transfer certain personal information. Property Mine Ltd stores personal information only for as long as it is necessary for the fulfilment of the purpose for which the personal information was collected, unless otherwise required or authorised by applicable law. We take measures to destroy or permanently de-identify personal information if required by law or if the personal information is no longer required for the purpose for which we collected it.
If you are still looking for more information then you can contact us through one of our preferred contact methods:
Email: [email protected]